We want to be open and transparent about how we use cookies on the Wondle website. We focus on keeping our platform lean, secure, and straightforward, which means we only use cookies where they are needed to make the site work properly or to deliver features you ask to use.
A cookie is simply a small text file of letters and numbers that a website stores on your browser or device memory to remember certain information between page loads.
The table below provides a straightforward summary of the cookies that may be stored on your device when using Wondle, explained in plain English:
| What we call it | What it does & Why we use it | Is it essential? | How long it lasts |
| Wondle Session Cookie | Keeps you securely logged into your Wondle account and remembers your progress as you move from page to page. | Essential to use your account. | Automatically deleted when you close your browser. |
| Website Security Token | A standard security feature that helps protect your account from unauthorized actions when you submit web forms or applications. | Essential for security. | Automatically deleted when you close your browser. |
| Spam & Bot Protection | Helps protect our registration and contact forms from automated spam, abuse, and malicious traffic. | Essential for security. | Up to 6 months. |
| AI Report Authorization | Securely authorizes your access to our integrated third-party AI vehicle inspection reporting tool while it processes images. | Essential (only when running reports). | Automatically deleted when you close your browser. |
| "Remember Me" Choice | Keeps you signed into your account across different visits so you do not have to retype your password every time. | Optional — Only used if you check the "Remember me" box when logging in. | Up to 90 days. |
| Partner Link Reminder | Remembers if you arrived via a specific partner link so the system can show you the correct onboarding sequence. | Optional — Used to manage your onboarding path. | Up to 30 days, or deleted upon successful registration. |
| Temporary Registration Saver | Temporarily saves the vehicle registration details you are confirming so you do not lose your progress during setup. | Optional — Used to manage your onboarding path. | Up to 30 days, or deleted upon successful registration. |
| Customer Support Chat | Powers our integrated live chat support icon so you can message our team and see your conversation history. | Optional — Automatically held back until you choose to click the chat box. | Up to 6 months. |
Because the essential cookies listed above are tied directly to core security features, your login state, or specific reporting tools you use, they cannot be switched off individually through our website interface.
You can configure your web browser application to reject or block cookies completely through its internal settings. However, please be aware that if you choose to block all cookies universally, essential areas of Wondle—such as creating an account, logging in, or running automated vehicle reports—may not function correctly.
For independent information regarding cookie usage and online privacy guidelines, you can consult the UK Information Commissioner’s Office (ICO) website at: https://ico.org.uk/for-the-public/online/cookies/
If you have any questions regarding this policy or how Wondle handles cookies, please feel free to reach out to our team:
By Email: support@wondle.io
By Post: Data Protection Review, Wondle, 179 Park Lane, Poynton, United Kingdom, SK12 1RH.
